Call Center Agent
Heliopolis, Cairo
Call Center Agent
Heliopolis, CairoPosted 1 month ago216Applicants for1 open position
- 63Viewed
- 0In Consideration
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Job Details
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Job Description
- Handle customers‘ inquiries
- Understand customer needs and requirements to provide appropriate solutions
- Follow up on leads and maintain accurate and up-to-date records of all activities in the CRM system.
- Accurately document all interactions and appointments in the CRM system.
- Working days (Monday to Friday) -- US Timezones
Job Requirements
- Fluent English with a neutral accent is a must. C1/C2
- Prior experience in sales, telemarketing, or appointment setting is highly preferred.
- Ability to work independently from home, managing time effectively.
- Comfortable using CRM software, email, and other digital communication tools.
- Strong communication and interpersonal skills.
- Flexibility to work during business hours across different time zones if required.
