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Job Description
The Company is looking for a Showroom Manager/ Branch Manager to provide the leadership necessary to achieve projected sales goals while ensuring complete customer satisfaction at all times
Responsibilities:
- Develop and implement the sales strategy
- Cascade company standards and ensure that they are applied within the sales team.
- Manage the showroom team performance.
- Study the features of all products/brands on offer.
- Arrange stock in a manner that is both visually appealing and allows ease of movement
- Responsible for showroom proper operation and compliance of the showroom to corporate identity.
- Maintain and update on brands knowledge for self and team under supervision.
- Effectively manage customer contacts and relationships to improve customer service, build sales volume, improve effectiveness and increase overall customer satisfaction.
- Welcome customers into the showroom assuring that everyone is being looked after.
- Represent the sales department in his branch.
- Train staff in effective sales and communication strategies
- Supervise the use of test models to prevent damage
- Negotiate prices and payment plans and then closing sales
- Resolve strain and conflict between staff to promote a jovial and productive workplace
- Document sales process and rewarding employees accordingly
- Effectively manage customer contacts and relationships to improve customer service, build sales volume, improve effectiveness and increase overall customer satisfaction.
- Provide his direct manager with proper measuring performance reporting system internally and externally as per demand.
Job Requirements
- 5 to 7 years’ prior experience as a Showroom Manager ideally at a similar industry.
- Experience +5 years or plus in automotive sales
- Good Knowledge of the automotive industry and the automotive trade
- Excellent track of sales success
- Leadership and management experience
- Excellent computer skills.
- Strong knowledge of business administration
- Excellent spoken and written Communication and negotiation skills
- Top-notch training and mentoring skills.
- Outstanding teamwork communication and arbitration abilities.