Browse Jobs
For Employers
Post JobLog inGet Started

Reporting and Compliance Senior Executive

Mountain View
New Cairo, Cairo
Posted 2 months ago
123Applicants for2 open positions
  • 75Viewed
  • 36In Consideration
  • 31Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Collect, analyze, and interpret customer service data to generate insightful reports.
  • Develop and maintain dashboards to track key performance indicators (KPIs) for customer service metrics.
  • Collaborate with customer service teams to identify data needs and reporting requirements.
  • Prepare regular and ad-hoc reports on customer service performance, trends, and areas for improvement.
  • Present findings and recommendations to management to support data-driven decision-making.
  • Identify opportunities for process improvements based on data analysis.
  • Monitor customer feedback and satisfaction metrics to enhance service quality.
  • Stay updated on industry trends and best practices in data reporting and customer service analytics.

Job Requirements

  • Bachelor Degree in any relevant. 
  • Proven experience in data reporting, analysis, or customer service role.
  • Relationship building
  • Analytical Skills.
  • Communication
  • Problem-solving
  • Attention to detail
  • Multitasking
  • Conflict resolution
  • Upper Intermediate English level
  • Proficiency in Microsoft applications

Featured Jobs

  • Hardware Sales Specialist - Mohandessin, Giza5 days ago
    Logo
  • Executive SecretaryConfidential Company - Heliopolis, Cairo20 days ago
  • Lead CX Consultant - Genesys C... - Sheikh Zayed, Giza2 months ago
    Logo
  • Branch Manager - Nasr City, Cairo2 months ago
    Logo

Similar Jobs

Search other opportunities
JobsCustomer Service/SupportReporting and Compliance Senior Executiv...