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Job Description
Job Title: Operations Manager (Online Clothing Brand)
Location: Remote (Based in Amman, Jordan, with frequent travel)
Employment Type: Full-Time
About the Role:
We are an emerging online clothing brand looking for a dynamic, highly skilled Operations Manager to join our team. The ideal candidate will have strong commercial experience in the online clothing industry, with a proven background in managing e-commerce platforms, online marketing, inventory operations, and supplier negotiations. This is a remote role; however, the applicant must be based in Amman, Jordan, and be willing to travel frequently for meetings, site visits, and production management.
Key Responsibilities:
- Oversee daily operations of the online store, ensuring smooth end-to-end execution.
- Manage the Shopify platform, SEO, digital campaigns, and all related online marketing tools.
- Plan and execute online marketing strategies to drive traffic, sales, and brand awareness.
- Track inventory levels, forecast needs, and coordinate with manufacturers and suppliers.
- Negotiate with manufacturers to ensure quality standards, timelines, and cost-efficiency.
- Stay updated on fashion trends, seasonal collections, and competitor brands to align product offerings.
- Collaborate with the creative team on fashion designs and collections based on market demands.
- Coordinate and attend virtual and physical meetings with suppliers, partners, and internal teams.
- Ensure operational excellence, improving processes for greater efficiency and customer satisfaction.
- Prepare reports on sales, marketing performance, inventory status, and operational KPIs.
- Maintain excellent communication internally across departments and externally with vendors.
Job Requirements
Requirements:
- 3–5 years minimum experience in online clothing business operations.
- Proven experience with Shopify, SEO, online marketing campaigns, and e-commerce tools.
- Strong knowledge of fashion design, trends, and the clothing industry.
- Experience in negotiating with manufacturers and managing supply chains.
- Excellent organizational, analytical, and communication skills.
- Ability to work independently, proactively solve problems, and manage multiple tasks.
- Fluent in both Arabic and English (speaking, reading, and writing).
- Based in Amman, Jordan with the ability and flexibility to travel frequently.
Preferred Qualifications:
- Bachelor's degree in Business Administration, Fashion Management, Marketing, or related fields.
- Knowledge of digital analytics tools like Google Analytics, Meta Ads Manager, Klaviyo, etc.
- Experience working in a start-up environment is a plus.
