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Job Description
- Overseeing salespeople, cashiers, shelf stockers, and other employees.
- Managing finances and preparing an annual budget.
- Keeping records of expenditure, sales figures, and employee performance.
- Evaluating the supply and availability of stocks, and profit margins.
- Implementing measures to avoid stock damages, theft, and wastage.
- Monitoring shelve stocks and product displays, and the general appearance of the store.
- Investigating market trends and offering products that would appeal to customers.
- Addressing customers' requests, comments, and complaints.
- Motivating employees to achieve targets.
- Training new staff members and scheduling shifts.
Job Requirements
- Having an engaging and friendly personality
- Confident manner
- Must be polite and helpful
- A professional appearance.
- The ability to stand and walk for extended periods of time.
- Exceptional interpersonal skills in dealing with employees and customers.
- Proficiency with spreadsheet and word processing software.
- Excellent written and verbal communication skills.
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