Job Details
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Job Description
- Technical Support: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- System Maintenance: Monitor and maintain computer systems and networks, ensuring optimal performance and security.
- User Training: Educate staff and students on the use of technology and software applications.
- Installation and Configuration: Install and configure computer hardware, software, systems, networks, printers, and scanners.
- Documentation: Maintain documentation of IT processes, procedures, and inventory of hardware and software.
- Collaboration: Work with other departments to identify technology needs and implement solutions.
Job Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Proven experience as an IT Specialist or similar role.
- Strong knowledge of computer systems, networks, and troubleshooting techniques.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
