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Testing & Technical Support Engi...

El-Sewedy Electrometer - 6th of October, Giza

Testing & Technical Support Engineer

El-Sewedy Electrometer - 6th of October, GizaPosted 1 month ago
238Applicants for1 open position
  • 52Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Job Categories:

Skills And Tools:

Job Description

  • Test new products (SW and Embedded Systems) by designing and executing test cases.
  • Create test reports and raise bugs to be handled by development team.
  • Start installation of metering solutions at customer side and insure that it meets customer requirement.
  • Provide customer training on metering solution.
  • Provide end-users with technical support via visiting customer side, call, or e-mail.
  • Handle customer complaints and escalate unresolved issues.
  • Assist with projects to roll-out enhanced or new functionality.
  • Assist with new installations of network, systems, and applications and software deployment.
  • Assist with systems monitoring.
  • On call support.
  • Diagnose, troubleshoot equipment and software.
  • Generate technical guides and user manuals.
  • Perform functional and UI testing for new or modified features based on quality and usability standards.

Job Requirements


  • BSc. Degree in Electronic Engineering, Electricity Engineering or Computer Science/Engineering,


  • Experience starting from 1 - 3 years in Testing (Manual / Automation) and Technical Support role of SW / FW.

Skills / Abilities:

  • Excellent communication and presentation skills, written and verbal.
  • Outstanding interpersonal and relationship-building skills with a high degree of responsiveness and integrity.
  • Ability to articulate complex technical subject matter in a clear and easy to understand manner to both technical and non-technical audiences.
  • Ability to anticipate, comprehend, identify, prioritize, and meet the needs of internal and external customers while providing excellent customer service.
  • Ability to travel to all govern-orates.
  • Ability to manage tasks and priorities with competing deadlines while maintaining a positive attitude.
  • Self-motivated with the ability to multi-task in a fast-paced, high volume, .


ISTQB KnowledgeMust (recommended to be certified)
Database basicsRecommended 
Electricity and electronicsRecommended
Python, Selenium, API, web application, mobile testing, Test Automation skillsPlus 

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