E Commerce Specialist

Responsibilities:

- Oversee and manage Tulipe Company's e-commerce Website, App and social media accounts to optimize online sales performance, brand presence, and awareness.

- Lead the development and execution of a comprehensive website content and marketing strategy to strengthen the company's brand, attract visitors, and drive online sales.

- Collaborate with website developers for regular updates and maintenance, ensuring the website functions seamlessly.

- Optimize user experience on the website and social media platforms to increase engagement.

- Propose, develop, and execute improvement measures and e-commerce strategies to enhance user engagement and boost website sales performance.

- Evaluate service quality and customer satisfaction, addressing and resolving customer issues promptly.

- Coordinate with demand planning, warehousing teams, and the shipping company to ensure efficient order fulfillment.

- Plan and implement social media strategies, creating engaging content aligned with brand strategy and customer interests.

- Supervise the social media team, ensuring effective communication, timely responses, and monitoring customer reviews.

- Enhance search rankings, optimize content, analyze user engagement, and broaden reach across digital platforms.

- Manage and curate content on social media platforms, overseeing the design of media accounts.

- Develop and execute ROI-focused paid campaigns on social media platforms to promote the company's brand and products.

- Create impactful email & SMS blast campaigns and newsletters targeting key customers.

- Measure and analyze the ROI of campaigns and promotions, providing insights and recommendations for optimization.

goals.