Odoo Implementer [Customer Support Specialist]

Key Responsibilities:

• Identify issues reported by clients and recommend appropriate solutions or search for existing solutions.
• Communicate client requirements to the development team and perform appropriate testing for the developed solutions.
• Manage day-to-day operations, including troubleshooting problems arising for the client and providing production support.
• Contribute to the creation of manuals and tutorials for solutions, either written or in video format.
• Utilize your functional experience and deep knowledge of Odoo, with a minimum of 2 years' experience, to support clients across various modules, including Sales, Purchase, Human Resources, Payroll, Accounting, Point of Sale, Manufacturing, CRM, Inventory, Website, Projects, and Timesheets.

Skills and qualifications:

• Bachelor's degree in Business Administration, Business Information Systems, or Computer Science.
• 2 to 3 years of hands-on experience working with Odoo is a must.
• Strong knowledge of business processes and/or accounting principles.
• Technical and functional expertise in Odoo modules and features.
• Familiarity with accessibility and security compliance standards.
• Ability to learn quickly and adapt to new concepts and technologies.
• Proven ability to troubleshoot and identify problems efficiently.
• Excellent communication skills, both verbal and written.