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Job Description
- Provide clients with technical support as needed and relay information to our development teams for ongoing maintenance and update needs.
- Optimize applications by integrating new technologies and performing upgrades.
- Contribute to sales presentations, as well as demonstrating prototypes and completed applications.
- Perform diagnostic tests and debugging procedures while improving code and re-designing tasks.
- Generate ideas for software innovation based on market trends.
- Document development processes, procedures and application version histories.
- Keep up with advancements in application engineering and new technologies.
Job Requirements
- Proven work experience as an Application Engineer or similar role X Retail is a must.
- Previous experience in sales or customer services is advantageous.
- Sales buzz Support.
- Crystal Report Reporting.
- SQL Views & stored procedure.
- Power PI Reporting.
- implement ticketing system & configure.
- Extensive experience in deploying, optimizing and maintaining software.
- Excellent analytical and problem-solving abilities
- Exceptional customer service and interpersonal skills
- Superb collaboration and communication
- Great organization and time management
- Relevant training and/or certifications as an Application Engineer
