Job Details
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Job Description
- Arranges all aspects of tour packages, including accommodations, transportation, and activities.
- Collaborates with the reservation team to check on the hotels’ rates, and book upon the guests’ confirmation, and the flights team to book flight tickets.
- Researches various destinations to find the most appealing and budget-friendly options for customers.
- Works with guests to create a personalized itinerary that meets their needs and interests.
- Updates guests during the trip regarding any changes in schedules or itineraries.
- Schedules sightseeing trips, adventure tours, and other activities for groups.
- Processes payments and handle all guests inquiries and complaints in a professional manner.
- Keeps abreast of industry news and developments to ensure that the company is offering the latest and greatest products.
- Stays within the allocated budget for each tour while still providing a high level of service.
- Promotes the company’s tours through various marketing channels.
- Ensures that all safety regulations are being followed.
- Handles all administrative tasks related to tour operations.
- Prepares all necessary travel documentation, including contracts, invoices, and vouchers.
- Handles all the online requests received from Google ads or any other platforms through the IT Team.
- Maintains confidentiality of all sensitive information.
- Achieves revenue targets.
- Perform other duties as assigned.
Job Requirements
- No tourism experience is needed.
- Strong sales skills and commercial awareness
- Ability to interact, communicate and negotiate effectively
- Sound knowledge of domestic and international travel trends
Language Requirements:
For the Italian & Spanish advisors:
- Very good command of Italian or Spanish.
- Good command of English.
For the English advisors:
- Very good command of English.
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