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Customer Care Representative

51 Talk
Cairo, Egypt

Customer Care Representative

Cairo, EgyptPosted 1 month ago
32Applicants for1 open position
  • 20Viewed
  • 5In Consideration
  • 0Not Selected

Job Details

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Job Description

* Provide corresponding teaching services for the college according to the company's service process.

* Monitor the quality of teachers' teaching and support users' learning progress, provide timely feedback, resolve any issues, and actively promote the improvement of teaching quality.

* Maintain good communication with paying students and parents, provide learning planning and suggestions to achieve sales targets.

* Improve customer satisfaction, expand customer resources, and actively promote user recommendations and referrals.

* Track student learning and resolve issues related to student and parent learning effectiveness.

Job Requirements

* English can be used as a working language, and strong active communication skills.

* Cheerful, positive and affable.

* Team spirit, sense of responsibility and strong execution.

* Passionate about the education industry.

* Experience in customer service is prefer.

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