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Customer Service Account Manager (Remote)

Downtown, Cairo
posted 4 years ago
411Applicants for1 open position
  • 226Viewed
  • 239In Consideration
  • 30Not Selected
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Job Details

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Job Description

Industry: BPO
Employment Type: Full-time
Job Functions: Customer Service Phone and Email Rep

  • Your responsibility is to respond to incoming calls from the customers, to take their orders, answer questions and inquiries, troubleshoot problems, provide information and handle complaints regarding the organization's products or services.
     

Job Requirements

Basic Requirements:

To qualify for the role, you must have:

  • Minimum of 2-years in a customer support
  • Track record of delivering continual improvements & and high standards of quality
  • An advanced level of English

Nice-to-have Requirements:

  • Experience in an BPO organization
     

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