Customer Service Representative
Nasr City, CairoPosted 3 years ago98Applicants for1 open position
- 18Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
Job Requirements
- 1-2 years of work experience in a similar position
- Previous Experience in E-commerce & Start up
- Proficient knowledge of customer service, and standard office practices and procedures.
- Outstanding communication skills, both written and verbal.
- High Microsoft skills
- Area : Nasr City, HadayakHelwan, Misr gadeda, Kattamya, El-Sherouk, Tagmoaa,Maadi, Shoubra Misr
