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Technical Support Representative

Tradeline Stores
New Cairo, Cairo

Technical Support Representative

New Cairo, CairoPosted 1 month ago
55Applicants for1 open position
  • 16Viewed
  • 7In Consideration
  • 0Not Selected

Job Details

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Job Description

Job Description

Technical Support Representative.

  • Provides technical support to customers by answering questions and troubleshooting problems

Entry Level Job Duties:

  • Provides answers to clients by identifying problems; researching answers; and guiding clients through corrective steps.
  • Participates in the development of client training programs by identifying learning issues; and recommending instructional language.
  • Accommodates client disabilities by recommending devices and techniques.
  • Avoids legal challenges by monitoring compliance with service agreements.
  • Improves system performance by identifying problems; and recommending changes.
  • Updates job knowledge by participating in educational opportunities; and maintaining personal networks.
  • Accomplishes information systems and organization mission by completing related results as needed.

What will provide?:

  •  Competitive Salary (Lead market )
  • Attractive Commission

Job Requirements

Job Requirements

  • 1-2  years of experience.
  • Bachelor's degree holder (Information System, Computer Science) or relevant.
  • Solid IOS Background is a MUST
  • Very Good communication skills.
  • Very Good Problem-solving Skills and troubleshooting skills
  • Presentable.
  • Very Good command of English.
  • Military Service must be done

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