Job Details
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Job Description
- Key client facing role supporting to help determine Client specific requirements to drive a product / project solution design, with appropriate delivery cost and efforts.
- Will be responsible for Technical Proposal for the BRD (Business Requirements Document) provided by client. In case of non-standard project as well as associated Scope Document as per Project Requirement mentioned in BSF.
- Pivotal liaison role working with relevant internal & external stakeholders and Technical Team Leads (Product / System Owners) to align the Client requirements.
- Produce documentation to articulate the solution design & Statement of Work to relative stakeholders
- Support business case creation, responses to RFP / proposals. Engage directly with Vendors, Service providers to obtain solution relevant to the client base you are supporting.
- Trusted relationship with the Client be the detailed Voice of the Customer in the design and delivery ensuring commitments are managed and achieved.
Responsibilities
- Responsible for standardizing solutions & cost
- Manage and drive the articulation of the Client requirements from a technical and business perspective.
- Be the primary point of contact and provide technical consultancy during the pre-sales activity.
- Requirements Gathering and Understanding the Business Requirement
- Standardize Technical Proposals in NIA Contracts.
- Provide input into the Solution proposal, including design and associated costing / effort estimation.
- Interface with customers and partners on general and specific issues as well as involving other experts and/or management during the project delivery process.
- Participate in regular Conferences/Meetings with Product Development and Project Management Team.
- Support Project Managers to produce regular and detailed status reports to the customer, schedule status, issues, risk, dependencies, and any other delivery related information which may impact target achievements or service delivery.
- Perform other related duties as requested by the company.
Job Requirements
Qualifications
Education:
Degree level from a recognized university in computer science or relevant subject in technology.
Experience:
- 6+ years of experience in a Technology / IT function in a recognized international organization. Financial services industry experience highly desirable.
- Very Good command of English Language (Listening, Speaking, Reading & Writing), or equivalent to Upper-Intermediate level, or equivalent to Upper-Intermediate level.
- Excellent knowledge in services, functions and technical solutions used in payment services industry. Core skills in at least one area: Payment processing and Card Management, Payment Acquiring, ATM services, Remittances.
- Have a knowledge in designing solutions in payment services industry. Experience in using analytical tools, methodologies and best practices.
- Experience in developing documentation, presentation and other material.
- Have a knowledge on relevant systems and solutions.
- Experience Payment systems, Switch & Card / Merchant management domains.
Knowledge/Skills:
- Excellent analytical and skills
- Payment scheme related process
- Excellent relationship management skills
- Clear and concise approach to design
- Excellent Presentation skills. Ability to communicate effectively at all levels
- Excellent communication - both verbal and written. Proven skills in facilitating key decisions, handling complex issues
- Strong cultural awareness and knowledge. Ability to work in a multi-cultural environment
- Added advantage Skill - Knowledge of the below Systems
- TWO
- ATM
- FIMI Services
- Card Management System
- POS
