Customer Service Assistant
Cairo, EgyptPosted 11 months ago75Applicants for2 open positions
- 4Viewed
- 1In Consideration
- 0Not Selected
Job Details
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Job Description
About the Role:
We are seeking a dedicated and proactive Customer Service Assistant to join our team. The ideal candidate will possess excellent communication skills, a customer-centric approach, and the ability to handle various customer service tasks effectively.
Key Responsibilities:
- Provide outstanding customer service by addressing customer queries and concerns promptly.
- Assist in the smooth operation of the customer service desk.
- Handle customer complaints and provide appropriate solutions in a timely manner.
- Maintain a positive and professional attitude towards customers at all times.
- Collaborate with the marketing team to support promotional activities and events.
- Utilize MS Office tools to prepare reports and manage customer data efficiently.
Why Join Us
- Opportunity to be part of a dynamic team at CFC Mall.
- Engage in a role that offers professional growth and development.
- Contribute to a customer-centric environment where your skills are valued.
We look forward to hearing from you!
Job Requirements
- Strong interpersonal and communication skills.
- Excellent problem-solving abilities and a keen attention to detail.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Proactive approach to customer service with the ability to anticipate customer needs.
Qualifications:
- Bachelor's Degree.
- Proficient in English (both written and spoken).
- Strong understanding of MS Office applications (Word, Excel, PowerPoint, Outlook).
- Previous experience in a customer service role is essential.
- This position is open to male candidates only.
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