Gaming Operations Unit Head JOB

Job Title:Gaming Operations Unit Head Department:Gaming & Comics Operations UnitGaming Operations Direct Manager Gaming & Comics Operations Director Direct ReportsGaming Operations SpecialistGaming Operations Officer  Role PurposeOversee and streamline day-to-day operational activities within the Gaming department. This role is pivotal in ensuring operational efficiency, compliance, and strategic alignment with the Abu Dhabi government's vision for the gaming industry. You will manage key operational processes, including contract management, subsidy claims, and budget tracking, while fostering relationships with internal and external stakeholders.  Key Responsibilities Operational Management and Process Optimization: Oversee and enhance daily operations within the Gaming department to ensure efficiency and smooth workflow. Identify and address operational challenges, facilitate effective team communication, and coordinate resources to support daily activities. Analyze operational processes, implement improvements, and develop strategies to enhance the quality and efficiency of services offered by the department.Contract and Compliance Management: Lead the drafting, negotiation, and review of contracts to ensure they align with organizational goals and comply with legal standards. Regularly update contracts and other legal documents in collaboration with legal advisors to reflect changes in laws and business objectives. Ensure all agreements and operations adhere to internal governance standards and external regulatory requirements.Financial and Budget Oversight: Develop, manage, and track the operational and project budgets, ensuring optimal utilization of resources and financial efficiency. Challenge and review departmental spending to ensure value for money and alignment with strategic financial goals. Oversee the processing and payment of subsidy claims, ensuring accuracy, compliance with subsidy program guidelines, and timely financial operations.Regulatory Compliance and Permit Coordination: Collaborate with the Licensing and Regulatory Compliance teams to ensure all necessary permits for gaming operations are obtained promptly. Manage the issuance and renewal of permits, ensuring all operations are compliant with legal requirements and ready for audits.Strategic Planning and Industry Collaboration: Engage in strategic planning sessions to align department goals with the broader vision for the gaming industry in Abu Dhabi. Foster relationships with industry stakeholders, including project champions and external partners, to enhance collaborative efforts and drive sector growth.Shared Activity: Ensure effective cascading of the functional strategy into unit business plans to ensure vertical alignment and horizontal integration with other interfacing sectional strategies.   Manage the effective achievement of assigned objectives through the leadership of the unit by setting individual objectives, managing performance, developing and motivating staff to maximize performance.   Act as a role model and drive adherence to organizational values and ethics by employees of the assigned unit to foster a value driven culture within the organization.   Manage and ensure effective implementation of functional policies, procedures and controls covering all areas of assigned unit activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.   Lead the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.   Ensure that all unit reports are prepared timely and accurately and meet DCT requirements, policies and quality standards. Comply with all relevant EHS guidelines, policies and procedures, by reporting incidents and hazards on a timely manner, and reduce consumption of natural resources to support in protecting the environment and ensure a healthy and safe work environment.  Qualifications & Experience  Bachelor’s (Masters preferred) in Business Administration, Gaming Management, Marketing, or any relevant. Proven 4-6 years of experience in operational management experience, preferably in the gaming, eSports, entertainment, or relevant. At least 2 years on experience in a managerial role. Skills Full professional English proficiency both in speaking and writing. Skilled in MS Office (PowerPoint, Word and Excel). Proficient in financial modeling with strong quantitative skills. Strong analytical skills with the ability to interpret complex financial data High level of competency in relevant software applications. Ability to quickly integrate with existing business software tools and knowledge of other relevant industry software Strong problem-solving and critical-thinking skills. Strong communication and interpersonal skills to collaborate effectively with external and internal stakeholders and cross-functional team members. Self-motivated with a proven ability to complete work in a timely manner. Concise and engaging delivery during the presentation.  In-depth knowledge of financial regulations and compliance in UAE.