IT Site Manager

OverviewAs an IT Manager, you will be responsible for providing technical assistance to organizations to optimize operational efficiency. You will resolve technical issues, maintain hardware and software installations, and improve IT systems.Responsibilities:Consulting With IT Managers/leaders And Other Stakeholders As Required.Providing IT assistance to staff and customers.Training end-users on hardware functionality and software programs.Monitoring hardware, software, and system performance metrics.Maintaining databases and ensuring system security.Keeping track of technological advancements and trends in IT.Hardware installation and troubleshooting of PC’s and Macs This includes working with hard drives, motherboards, CPUs, PSUs, GPUs, sound cards, monitors etc.Ensure joiners and leavers IT requirements are managed correctly.Gather and translate user expectations to technical solutions.Manage IT assets through their entire lifecycle from acquisition to disposal, responsible for local IT procurementActively contribute to the management of the IT Budget through conscientious spending/ordering and accurately troubleshooting and resolving common IT issues.Ensure IT assets are tracked in the inventory system.IAM (Identity account management) experience, creating user accounts, and revoking as required by the business. E.g. Active Directory, SAML, Azure ADRequirements:A bachelor’s degree in computer science, information technology, or similar.More than 5 years of experience as an IT engineer or leadAn understanding of cloud services, specifically Saas tools such as Microsoft 365, Google Workspace, admin experience is a plus.Exceptional ability to provide technical support and resolve queries.In-depth knowledge of computer hardware, softwareProficiency in IT helpdesk software, such as Freshservice and SysAid.Advanced knowledge of database maintenance and system security is a plus.An understanding of internal networks (routing, switches, access points, DNS, DHCP, etc) familiar with Printing servicesSolid fundamental understanding of IT security principles, e.g. end-point management, patching etc. Effective time management – able to work on own initiative and prioritize workload.Fluent English proficiency is a must.We offer:Private medical health insuranceTeam building activitiesCareer growth opportunities: you will grow as we grow!Fun and supportive working environment.People First Company Culture.About Us:Sandsoft is a new games company originating from Saudi Arabia, with offices in Riyadh, Barcelona, Helsinki, and Shanghai. Our primary focus lies in publishing, developing, and investing in high-quality, core mobile Free to Play and Play & Earn game experiences and studios worldwide.Our exceptional team is comprised of seasoned game makers with extensive experience in developing, publishing, and leading highly successful AAA mobile, console, and desktop games, including FIFA, Candy Crush, Need for Speed, Angry Birds, World of Tanks, and more!At Sandsoft, we are driven by our passion for games, bringing people, cultures and continents closer together through immersive gaming experiences.We pride ourselves in hiring growth-minded people who show a motivated, collaborative, and entrepreneurial attitude, and who embrace our Core Values as the right way to develop something great together.Sandsoft core values are:Boldness ????‍???? + Togetherness ????????‍???????? + Growth ????If you feel like you would like to be part of this journey, we encourage you to apply!