Customer Service Representative
Eat-Heal -
6th of October, GizaPosted 3 years ago150Applicants for1 open position
- 33Viewed
- 14In Consideration
- 64Not Selected
Job Details
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Job Description
- Identifying and assessing customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
- Responsible for our social media channels moderation
Job Requirements
- 0-2 years of experience.
- Excellent communication and presentation skills.
- Proven customer service / support experience.
