Front Office Agent
New Capital, CairoPosted 3 months ago37Applicants for1 open position
- 37Viewed
- 10In Consideration
- 0Not Selected
Job Details
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Job Description
- Welcome potential parents and students to the university in a warm and professional manner.
- Provide accurate and detailed information about the university, including programs, entry requirements, required documentation, and admission processes.
- Respond to inquiries via email or in-person regarding admission criteria, required scores, and documentation.
- Maintain a thorough understanding of the university’s programs, policies, and procedures to provide accurate information.
- Conduct engaging and informative campus tours for prospective students and their families, showcasing university facilities and answering any questions.
- Register students for English placement tests and guide them to the appropriate exam rooms.
- Assist the admissions team during peak admission periods by processing applications, verifying documents, and providing administrative support as needed.
- Utilize Microsoft Office tools (Word, Excel, Outlook) to manage data and communications effectively.
Job Requirements
- Minimum of 2 years of experience in a similar customer-facing role, preferably in an educational or admissions setting.
- Excellent proficiency in English (both written and spoken) is mandatory.
- Strong computer skills, particularly in Microsoft Office Suite (Word, Excel, Outlook).
- Presentable, professional, and confident demeanor.
- Exceptional interpersonal and communication skills.
- Strong organizational and multitasking abilities.
- Customer-oriented with a proactive and positive attitude.
- Prior experience in admissions or student services is a plus.
- Flexibility to work during admission seasons, including occasional weekends or extended hours, may be required.
