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Front Desk Agent (October branch)

SYE English Community
Nasr City, Cairo
Posted 1 month ago
11Applicants for2 open positions
  • 11Viewed
  • 0In Consideration
  • 11Not Selected
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Job Details

Experience Needed:
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Job Description

  • Welcome the new students and fully answer their questions
  • Run the assigned classes and help the students.
  • Answer phone calls and keep records
  • Informing students of the course start dates and weekly updates
  • Answer student questions regarding events and courses prices and content
  • Respond to clients’ complaints in a timely and professional manner.
  • report the tasks and feedback to his direct manager daily 
  • very good selling skills with clients and persuasion skills

Job Requirements

  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role
  • Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
  • Customer service attitude
  • Excellent communication and organizational skills
  • Degree in hotel management is a plus

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