Tour Operator
Nasr City, Cairo
Tour Operator
Nasr City, CairoPosted 1 month ago25Applicants for1 open position
- 2Viewed
- 1In Consideration
- 0Not Selected
Job Details
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Job Description
A Tour Operator Needed For: Trans Oceans Tours
- Manage and process hotel reservations accurately and efficiently using various booking platforms and systems.
- Liaise with hotels to confirm availability, negotiate rates where possible, and manage special requests (e.g., room preferences, amenities).
- Handle booking modifications, cancellations, and amendments in a timely and professional manner.
- Maintain accurate and up-to-date records of all reservations and related communication.
- Provide timely and informative responses to internal and external inquiries regarding hotel options and bookings.
- Collaborate effectively with other departments, including sales, operations, and customer service, to ensure seamless travel arrangements.
- Stay informed about hotel promotions, special offers, and new properties relevant to our tour offerings.
- Troubleshoot any hotel-related issues that may arise before, during, or after a client's travel.
- Contribute to maintaining and developing strong relationships with hotel partners.
- Assist in the preparation of travel documentation and itineraries as needed.
Job Requirements
- Minimum of 2 years of proven experience in a similar role, preferably within the tourism or hospitality industry, with a focus on hotel reservations.
- Fluency in English (both written and spoken) is essential. [Mention any other desired languages].
- Proficiency in using hotel booking systems (e.g., Amadeus, Sabre, Galileo, Opera, Fidelio, or other online booking platforms).
- Strong geographical knowledge of popular travel destinations and hotel categories.
- Excellent communication, interpersonal, and negotiation skills.
- Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
- Strong problem-solving abilities and a proactive approach to addressing challenges.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- A customer-centric approach with a commitment to providing high-quality service.
