Warehouse Management Moderator
Heliopolis, Cairo
Warehouse Management Moderator
Heliopolis, CairoPosted 2 months ago115Applicants for1 open position
- 16Viewed
- 10In Consideration
- 0Not Selected
Job Details
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Job Description
- Monitor stock levels and ensure inventory accuracy through regular audits.
- Coordinate inbound and outbound shipments with logistics providers.
- Receipt, storage, and dispatch of goods.
- Monitor stock levels and ensure inventory accuracy through regular audits.
- Coordinate with logistics providers for efficient delivery and pick-up schedules.
- Respond to customer messages and inquiries on social media platforms (e.g., Facebook, Instagram).
- Provide prompt, polite, and professional customer support in English.
- Moderate and manage communication flow to ensure a consistent brand voice and timely responses.
- Collaborate with customer service and sales teams to resolve issues quickly.
- Use courier software to schedule, track, and manage shipments.
- Ensure accurate order processing and shipping documentation.
- Coordinate with courier companies to solve delivery issues and delays.
Job Requirements
- 2–5 years of experience in warehouse or logistics operations.
- Good / Excellent English communication skills.
- Experience in handling social media messaging for customer service is a strong advantage.
- Familiarity with courier and warehouse management software (e.g., Aramex, DHL, FedEx systems).
- Good organizational and time management skills.
