Purpose:

• Perform detailed analysis and processes documentation to propose solutions for business areas and to prepare functional specifications.

Duties & Responsibilities:

• Study projects proposals and RFP to understand the project scope, and communicate sales/presales team to stand on solid project scope
• Create informative and actionable reports that highlights relevant business trends and opportunities for improvement.
• Suggest changes to senior management using analytics to support your recommendations.
• Persuade internal and external stakeholders of the benefits of new technology or strategies.
• Prepare requirements management plan and size the effort required for each requirement management activity.
• Identify problems within a business, including through using data modelling techniques.
• Conduct meetings with different business stakeholders to elicit and validate business and user requirements.
• Accurately and efficiently identify, define, document and present business requirements.
• Construct workflow charts and diagrams, studying system capabilities and writing specifications.
• Staying up-to-date on the latest process and IT advancements to automate, modernize systems and design modifications.
• Create Use Cases/User Stories to clarify system behavior & Acceptance criteria.
• Identify gaps between the current processes and propose new one to improve processes
• Report actual efforts spent & update task percentage achieved.
• Perform different analysis techniques to validate the requirements before and after documentation.
• Seek customer’s Approval on requirements specifications documents.
• Act as a strategic partner between the business community/users and IT development teams to ensure technical compatibility and user satisfaction.
• Facilitate workshop sessions involving Development, testing, UI/UX and Support representatives to ensure deliverables for future releases are agreed.
• Maintain user confidence and protect operations by keeping information confidential.
• Enhance department and organization by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.