Customer Care Representative

Xceed - Maadi, Cairo

261
Applicants for
200 open positions
228
Seen
150
Shortlisted
42
Rejected
Experience Needed:
0 to 1 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
3,500 to 4,500 EGP per month, Social & Medical Insurance, Transportation Allowance, Gym Access.
Education Level:
Bachelor's Degree at least
Languages:
English
Vacancies:
200 open positions
About the Job
  • Build a good Rapport with Clients over the phone.
  • Respond promptly to customer inquiries.
  • Handle and resolve customer complaints.
  • Obtain and evaluate all relevant information to handle customer and service inquiries.
  • Manage customers' accounts.
  • Follow up on customer interaction.
Job Requirements
  • Excellent English is a MUST.
  • Graduates ONLY can apply.
  • Promotions & Career Development after 3 months.
  • 5 working days and 2 days off.
  • Shift length: 9 working hours including 1 hour break.
  • Shifts: Rotational shifts.
  • Weekends: Rotational.
  • Paid Training.
About this Company

Xceed is the leading multilingual Business Process Outsourcing Service provider in the EMEA region with a capacity of more than 2,200 web enabled multi channels stations.

Xceed manages various outsourcing agreements with key government & commercial accounts in... (More)

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