Customer Service Specialist

Abraj Misr - Cairo, Egypt

163
Applicants for
1 open position
136
Seen
82
Rejected
Experience Needed:
2 to 4 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Negotiable
Languages:
English
Vacancies:
1 open position
About the Job
  • Manage the amount of incoming calls
  • Handling customers face to face and following them with updates through mail or phone
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle complaints, provide appropriate solutions and alternatives within the time limits
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
Job Requirements
  • Experience 2 - 4 years.
  • English: Fluent.
  • Candidates prefer to have real estate experience.
About this Company

Abraj Misr is one of the most rapidly growing real estate developers in the Egyptian market that was established in 2010 as an adaptable real estate company.

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