IT Generalist - Alexandria

Egyptian Saudi Company for Natural Water - Alexandria, Egypt

Applicants for
1 open position
Experience Needed:
2 to 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
1 open position
About the Job
  • Provide technical support and assistance for incoming queries related to computer systems, software and hardware for users.
  • Ensuring the rigorous application of information security/information assurance policies, principles, and practices.
  • Provide day-to-day server support to improve workflow
  • Maintain and troubleshoot network printers, network firewalls, network servers, telephone systems and other company networked systems.
  • Upgrade and maintain computer anti-virus on the network to ensure data security and protection.
  • Troubleshoot and resolve computer and other IT equipment problems and malfunctions.
  • Assist in setting-up and upgrading computer systems for end users.
  • Maintain and troubleshoot LAN/WAN connectivity issues.
  • Provide IT support and service to end users.
  • Ensure all IT systems are working efficiently and optimally.
  • Respond to E- Mails messages for employees seeking help.
  • Solving problems for employees which related to laptops, printers and PC.
  • Follow up with employees to make sure issue has been solved
Job Requirements

Qualifications :

  • Bachelor’s Degree in Information Systems, Business, Communications or related field

Experience :

  • 2-3 years of relevant technical experience

Work Environment :

  • In door