Job Details
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Job Description
Job Description:
- Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
- Train, supervise and support office staff, including receptionists, security guards and call center agents
- Schedule shifts
- Ensure timely and accurate customer service
- Handle complaints and specific customers requests
- Troubleshoot emergencies
Job Requirements
- Experience in Hotels
- High University Degree is a must
- Excellent in English
- Highly Presentable
