Job Details
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Job Description
General Task:
- Ensure Operations Team are carrying out their day to day responsibilities and preparing daily / feedbacks reports.
- Carry out random checks of the posts to ensure personnel are performing duty efficiently.
- Maintenance of discipline of the guard force.
Operations & Administration:
- Day to day administration of guard force.
- Recommend termination to HR Department in case of continued indiscipline by the employee.
- Recommend promotion / salary increment for employees with excellent performance record.
- Accurately filling and forwarding the manned service reports to Accounts to enable preparation of correct invoices.
- Preparation of monthly guarding operations report.
- Follow up on Accommodations management, maintenance of discipline, cleanliness etc.
Sales & Clients Relations:
- Meet client’s regularly to ensure satisfaction with our service
- Immediate follow up with client in case of complaints / incidents & in case of any emergency.
- Prompt reply to client’s correspondence/additional deployment requests/change of guard etc.
Job Requirements
- Candidate must be ex police- or ex- military.
- Excellent English and Ms office.
- Excellent communication skills, and leading skills.
Qualifications:
- From 5 to 10 years of experience in security service, customer’s relations, and other companies providing relevant services.
- Security background is an asset. – Very good communications and computer skills