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Job Description
- Arrange the meeting room;
- Greet and welcome guests as soon as they arrive at the office;
- Direct visitors to the appropriate person and meeting room;
- Answer, screen and forward incoming phone calls;
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures);
- Provide basic and accurate information in-person and via phone/email;
- Receive, sort and distribute daily mail/deliveries;
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges);
- Order front office supplies and keep inventory of stock;
- Update calendars and schedule meetings;
- Arrange travel and accommodations, and prepare vouchers;
- Keep updated records of office expenses and costs;
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing;
Job Requirements
- Proven work experience as a Receptionist, Front Office Representative or similar role;
- Proficiency in Microsoft Office Suite;
- Hands-on experience with office equipment (e.g. fax machines and printers);
- Strong organization and excellent communication skills, professional attitude and appearance;
- Solid written and verbal communication skills;
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills;
- Multitasking and time-management skills, with the ability to prioritize tasks;
- Customer service, multitasking and the ability to make quick judgment calls;
- High school degree; additional certification in Office Management is a plus;