Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
Senior IT Specialist is now needed :
- Maintaining proper operation of all internal and third party business applications.
- Providing assistance and support to all users of business applications, responding to their queries and requests within company policies and procedures.
- Manage and monitor Active Directory, File Server, office 365, UTM, Routers, Switches, Firewall, and connectivity.
- Provide daily assistance, help-desk support and first level trouble shooting and problem solving to internal business applications (i.e. ERP system)
- Provide advice and training to end-users.
- Monitor and respond quickly and effectively to incidents and requests.
- Escalate calls to IT Manager upon determination that problem exceeds level of experience.
- Install, configure and administer applications components and manage user access permissions on them.
- Develop queries and reports.
- Manage and monitor database backups.
- Liaise with vendor support on all issues
Working Conditions :
- Working Hours 8 hours
- 2 days off
Benefits
- Career Path
- Insurance
- Paid Training
Job Requirements
- Preferably with Sound Knowledge of Lotus Notes And .Net Development
- Very Communication Skills
- Problem Solver