Customer Care Agent

GlobeMed Egypt - Maadi, Cairo

163
Applicants for
10 open positions
162
Seen
31
Shortlisted
131
Rejected
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time Shift Based
Salary:
Negotiable, Paid Overtime, Social and Medical Insurance (Spouse and Kids)
Languages:
English
Vacancies:
10 open positions
Gender:
Males Preferred
About the Job
  • Customer Engagement and Interaction.
  • Resolving customer needs and issues.
  • Meeting set KPIs.
  • Work as a part of a team.
  • Accountability for handled cases until resolved.
Job Requirements
  • Very good command of English language.
  • Experience in call center/customer service is an asset.
  • Discipline & strict compliance with policies & procedures.
  • Ability to learn, seek knowledge and self-development.
  • Strong verbal communication skills.
  • Demonstrates a positive, enthusiastic, friendly attitude.
  • Ability to work on a 24 hours shift basis that will include night and overnight hours.
  • Proficiency in using MS Office application.
  • Share knowledge with colleagues and the immediate departments.
  • Proactively manage personal work standards and development.
About this Company

Being one of the first organizations to introduce the Third Party Administrator (TPA) model in the region, GlobeMed combines over 21 years of multifaceted know-how, technical expertise, and information technology to provide well-tested solutions in the management of healthcare... (More)

See all Careers and Jobs at GlobeMed Egypt
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