- Experience Needed:
- 0 to 2 years
- Career Level:
- Entry Level
- Job Type:
- Full Time
About the Job
We are looking for Application Support Engineers.
- First line support for customer escalations and compiling of information pertaining to incident reports.
- Respond to customer requests.
- Analyze customer issues.
- Performs troubleshooting and diagnose the issues from Business and Technical prospective.
- Escalate unresolved or unknown issues to second line support.
- Collect, Analyze, and reformat customer requirements for new changes.
About this Company
Segmatek is a dynamic IT Services provider specialized in Managed Services, IT Consulting, Oracle Professional Services, and Business Intelligence Solutions.
See all Careers and Jobs at SEGMATEK
We are aiming to enrich the world of IT through helping our customers to be profitable, more capable and grow stronger.