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Job Description
- Ensuring customers receive an outstanding customer experience, by meeting-and-greeting and answering product questions attentively on shop floor.
- Assessing customer needs and recommending suitable products.
- Persuading clients that a product or service will best satisfy their needs.
- Build excellent customer relationships.
- Maintain optimal stock levels by assisting in stock checks and ordering stock from main warehouse or the local market.
- Calculating customer’s quotations.
- Negotiating and closing sales by agreeing terms and conditions.
- Offering after-sales support services.
- Meeting regular monthly sales targets.
- Recording and maintaining client contact data in our ERP system.
- Solving customers problems.
- Helping in the design of custom-made products.
- Reporting to the department’s senior sales engineer.
Job Requirements
- 1+ Year of Experience obtained in a retail or wholesale company working in the same field of work.
- Bachelor’s degree in any field
- Sound working knowledge of ERP Systems.
- Basic Excel skills.
- Exceptional written and verbal communication skills.
- The ability to use critical thinking under pressure to identify and pursue solutions.