Customer Service Team Leader - Monufya

 Job Summary

• Ensure that Department Targets in terms of supply and demand are met in a timely and cost effective manner in his sector.
• 2. Job Responsibilities & Tasks  Duties include but are not limited to
• • Coordinate daily with other team member to optimize on stock management and on goods daily shipments.
• • Monitor Daily output report from plant and FG Inventory to ensure availability of goods for shipment.
• • Ensure timely dispatch of all orders placed by sales team to the related customers
• • Receive, review and sign all credit notes, and specify reasons for returns.
• • Follow up on matters resulting from the biweekly CSD meeting.
• • Foster the learning and development of team members thru specific career development plan, trainings; evaluate their performance thru motivational and challenging incentive schemes.