Customer Service Team Leader

ECCO - Maadi, Cairo

44
Applicants for
10 open positions
44
Seen
1
Shortlisted
28
Rejected
Experience Needed:
1 to 2 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
3,500 to 4,500 EGP per month
Languages:
Arabic, English
Vacancies:
10 open positions
About the Job
  • Create an inspiring team environment with an open communication culture
  • Set clear team goals
  • Delegate tasks and set deadlines
  • Oversee day-to-day operation
  • Monitor team performance and report on metrics
  • Motivate team members
  • Discover training needs and provide coaching
  • Listen to team members’ feedback and resolve any issues or conflicts
  • Recognize high performance and reward accomplishments
  • Encourage creativity and risk-taking
  • Suggest and organize team building activities
Job Requirements
  • Team leader experience at least 5 months.
  • Customer service experience in Offshore account (UK/US/Canadian).
  • Fluent in English.
  • Graduates Only.
About this Company

We provide customers with high-quality integrated services that meet international standards. Our customized solutions focus on customers' individual needs and future ambitions. Driven by flexibility, efficiency, and innovation, ECCO's talented staff provide continuous customer satisfaction and sustainable growth.

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