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Job Description
- Greet clients, visitors and guests as they enter into office
- Provide information regarding products or services of the company
- Answer inquiries regarding services and availability of the personnel
- Schedule, reschedule and cancel appointments
- Answer telephone calls and transfer calls to the appropriate person
- Provide information to callers over the telephone
- Respond to emails and office correspondence
- Update employee attendance and visitors’ records
- Assist visitors in filling out forms
- Perform basic bookkeeping and record keeping duties
- Update shift diaries and report maintenance issues
- Perform light maintenance on equipment
- Monitor, stock and restock office machines
- Perform data entry and filing activities
- Keep work area clean and tidy on a constant basis
- Sort and distribute incoming mail
- Assist in resolving clients’ issues and complaints
- Manage inventory of office supplies and equipment
- Order supplies and equipment when required
- Schedule staff appointments with clients or company representatives
- Liaise between departments and provide clerical support
Job Requirements
- Proven working experience in a front office handling receptionist responsibilities
- Proficient with Microsoft Office Suite
- Professional appearance
- Solid communication skills both written and verbal
- Ability to be resourceful and proactive in dealing with issues that may arise
- Able to work under pressure
- Bachelor degree in business administration is a plus
