Job Details
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Job Description
Receptionist and Information Clerk
- Answer inquiries and obtain information for general public, customers, visitors, and other interested parties.
- Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
Job Requirements
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services.
- This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
