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Training Coordinator

Engosoft
Nasr City, Cairo

Training Coordinator

Nasr City, CairoPosted 3 days ago
23Applicants for1 open position
  • 3Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

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Job Description

  • Welcoming clients and following them up throughout their studies
  • Work on the basic preparations that must be made before, during and after the end of the training course.
  • Establishing courses on system elements and creating reserve courses, which enhances the performance of the sales team.
  • The lecturers’ problems with regard to coordinating the daily lecture schedule and the timetable for the courses and packages in a complete manner and the extent of their commitment.
  • Lecturers inform you of the start and end times of training course lectures.
  • Determine the dates for the training courses in line with the lecturers’ schedule, without affecting the time plan for the training course.
  • The liaison between lecturers, clients, and all other departments and divisions regarding training courses.
  • Dealing with clients directly regarding training course dates.
  • Follow up on all courses and ensure that they are going well and adhere to the previously planned timetable.
  • Follow up and review customer reservations with the sales department.
  • Dealing with the preparation of various periodic reports, whether daily, weekly or monthly.
  • Performing the tasks required of the direct manager

Job Requirements

  • Graduates only
  • Full time and shift flexibility
  • Skills in organizing time, effective communication, and working within a team
  • The ability to work under pressure, work on more than one task, and learn quickly.
  • The ability to negotiate and find a solution to the problems raised.
  • Proficiency in English, level B1
  • Computer proficiency and the ability to deal with the Microsoft Office package in a professional manner.
  • At least two years of experience in the field of customer service within a reputable company or in the field of coordinating training courses.

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