Community Associate

As a Community Associate at Regus, you will be the first point of contact for clients and visitors, ensuring a smooth and welcoming experience. You will play a vital role in the daily operations of the center, fostering a professional environment and supporting the needs of clients.

Key Responsibilities:

Front Desk Management:

• Welcome clients and visitors with professionalism and friendliness.
• Handle calls, emails, and client inquiries efficiently.
• Ensure a welcoming and organized front desk environment.

Client Support:

• Assist clients with their daily needs and resolve issues promptly.
• Provide exceptional customer service to ensure client satisfaction.
• Act as a liaison between clients and internal teams to meet client requirements.

Administrative Tasks:

• Manage mail, packages, and office supplies.
• Assist with basic administrative duties such as scheduling, invoicing, and document preparation.
• Ensure accurate record-keeping and timely responses to client requests.

Facility Maintenance:

• Ensure meeting rooms and office spaces are clean, organized, and fully equipped.
• Conduct regular checks to maintain high-quality standards and address any maintenance issues.
• Ensure all equipment and facilities meet the needs of clients.

Community Engagement:

• Foster connections among clients and encourage networking.
• Assist in organizing community events or activities to enhance the client experience.
• Actively promote community engagement and communication within the center.

Sales Assistance:

• Provide tours for prospective clients and explain available services.
• Support the sales team by identifying opportunities to upsell services and offering tailored solutions.
• Maintain knowledge of Regus products and services to effectively present them to potential clients.