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Aviation Ticketing Agent

Eastern tourism
Cairo, Egypt

Aviation Ticketing Agent

Cairo, EgyptPosted 13 days ago
58Applicants for1 open position
  • 58Viewed
  • 5In Consideration
  • 13Not Selected

Job Details

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Job Description

  • Information regarding country travel rules, prices, and policies.
  • Reservation & booking by using the airline system.
  • Handling all travel agents' requests from booking and issuing tickets.
  • Issue - Reissue - Change - Refund airline tickets.
  • Confirm and modify flight reservations.
  • Creating daily reports.
  • Handling requests of the management.
  • Resolve complaints while providing effective solutions.
  • Follow up on the Ques on Amadeus.
  • Handle emergency requests.
  • Keep records and information.
  • Prepare and locate records and information for customers and colleagues.
  • Cooperate with clients to determine their needs and advise them of appropriate destinations, modes of transportation, travel dates, costs, and accommodations
  • Provide relevant information, brochures, and publications (guides, local customs, maps, regulations, events, etc.) to travelers

Job Requirements

 

  • Experience not less than 2-4 years.
  • GDS Amadeus (Basic & Advanced) Experience is Must
  • Qualified in Flight Ticketing International Systems "Sales & Booking".
  • Excellent Customers Communication skills.
  • Excellent experience and knowledge in Computer “Microsoft Office Pack, Internet, and social media"
  • Excellent English in written and verbal communication skills.

  • Highly organized with excellent time management skills.
  • Excellent problem-solving acumen to analyze customer issues and recommend appropriate solutions.
  • Graduates only & Bachelor Degree Holders.
  • Excellent Communication Skills.
  • Presentation Skills, good-looking, Supportive Attitude.

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