ERP Application Support Specialist

Dakahlia Group - Nasr City, Cairo

Applicants for
3 open positions
Experience Needed:
2 to 4 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
3 open positions
About the Job
  • Coordinates with teams and resolve all complex application and system issues.
  • Designs and maintains expertise in flow of application process and systems related to company. 
  • Administers and resolves applications issues, provides updates and performs root cause analysis. 
  • Plays a major role in the ERP migration project from Legacy system.
  • Plans, executes and implements applications and configuration change procedures to ensure optimal Quality assurance for all applications. 
  • Develops, sustains and evaluates delegated business processes and related applications.
  • Monitors all alerts related to application and system procedures and provides services proactively.
  • Maintains good professional relationships with counterparts of engineering and customer support departments.
  • Installs and prepares tools required for proper functioning of website front line applications on regular basis. 
  • Organizes and implements projects ranging from small to medium size and provides assistance to all processes under guidance of team Senior Engineers. 
  • Performs root cause assessment and debugs all issues on server domain, and availability of applications. 
  • Administers code migrations in various environments and production outputs. 
  • Provides support, identifies all issues and prepares appropriate documentation about all issues and solutions.
  • Manages all production system and recommends ways to optimize performance, provides solution to problems and prepares reports for all problems.
Job Requirements


  • A four years bachelor’s degree in specialized information technology.

Required Knowledge and Skills:

  • Excellent knowledge of Oracle DB concepts and relational DB model.
  • Excellent hands on experience in SQL, PL/SQL, DB triggers, Stored Procedures.
  • Excellent communication skills.
  • Effective time management skills.
  • Excellent problem solving skills.
  • Good team player.
About this Company

Dakahlia Group is an Egyptian conglomerate working in the fields of Agriculture, Poultry and Chemicals. The group employs 3,500 people and has a turnover exceeding 2.5 billion EGP.

Dakahlia has enjoyed marked success in achieving growth across its business... (More)

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