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Job Description
Job Summary
Monitoring, troubleshooting, installing and maintaining hardware and software that comprises our network providing maximum network up-time. Monitoring the quality of the links and suspicious activities is also his responsibility.
Responsibilities
- The design and implementation of new solutions and improving resilience of the current environment.
- Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization.
- Undertaking data network fault investigations in local and wide area environments, using information from multiple sources.
- Securing network systems by establishing and enforcing policies, and defining and monitoring access.
- The support and administration of firewall environments in line with IT security policy.
- Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organisations.
- Reporting network operational status by gathering and prioritizing information and managing projects.
- Upgrading data network equipment to the latest stable firmware releases.
- The configuration of routing and switching equipment.
- The basic configuration of FortiGate firewalls.
- Remote support of on-site engineers and end users/customers during installation.
- Remote troubleshooting and fault finding if issues occur upon initial installation.
- Capacity management and audit of IP addressing and hosted devices within data centers.
- Liaising with project management teams, third-line engineers and service desk engineers on a regular basis.
- Prepare monthly network availability reports.
- Proactively anticipate communication and networking problems and implement preventive measures.
- Ensure timely and clear notifications for network problems (planned or unplanned) to affected parties.
- Document network problems and resolutions for future reference and analysis.
- Configure, monitor, upgrade firmware and troubleshoot the wireless Access points, Firewalls, Routers and Network Switches.
- Contact ISPs about any degraded/disconnected links, perform preliminary troubleshooting procedures and follow-up until the services are restored.
- Responsible for managing the Mobile(3G) data lines including activation/deactivation.
- Configure, Manage and troubleshoot proxy servers.
Job Requirements
- Bachelor degree or an equivalent.
- Experience in installation/configuration and troubleshooting of FortiGate UTMs is preferred.
- Experience in BGP configuration and troubleshooting is a must.
- CCNP is a must.
- Experience in similar positions for at least 3 years.
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