Channel Marketing Specialist
AdsPlus -
Nasr City, CairoPosted 8 years ago26Applicants for1 open position
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Job Details
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Job Description
- Send out Invitations to Customers & Follow-up via Outbound Calls to invite them to the Event, providing them with the required details about the Event Especially Title, Data, Time, Venue & Small Brief about it.
- Update Customers/Invitees Lists while doing the Calls with the appropriate Status / Comments.
- Follow up on the Registrations through Content Management System (CMS), extract them & update our Registration List on a daily basis; Sometimes do some analysis on their data like Classifying their Job Titles.
- Offer help to Customers, who would like to attend the Event & don’t have time to register or who are facing technical issues, to submit their personal details through the Online Registration Website.
- Make Confirmation Calls before the Event to the registrants; Sometimes send them Confirmation Emails that contains: A Map for the Event’s Location, Agenda, etc.…,
- Send Daily Report to Marketing Team that contains: The List of Follow-up Calls & The Summary which means The Total of Each Status. In addition, The Registration List & how many are The Registrations from how many The Accounts/Companies.
- Do Profiling Calls to get Missing Data.
- Do Verification Calls to update our Clients’ Database for their Upcoming Events.
- Create an Excel Sheet that contains the attendees’ personal details like their names, their job titles and their companies’ name, etc.…. & put those details in IMT Sheet,Extract Feedback Forms inside Excel Sheets, pay attention to type quickly & accurately without grammatical mistakes, without abbreviations & pay attention to every single detail,Create a Post-Analysis Report than contains Title of the Event, Country, Date, Total of Attendees / Accounts & Charts.
Job Requirements
- Bachelor Degree, with very good command of English Language, both written & spoken, French is highly recommended,
- More than One year of company experience in a Call Center / Customer experience & Data Entry Experience.
- Advanced knowledge of Microsoft Word & Excel, as the ability to work with large amounts of Data.
- In addition to that verbal & written communications skills, listening skills, customer service orientation, adaptability, team work
