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Job Description
- Collaborate with CEO in setting and driving organizational vision, operations strategy, and hiring levels
- Translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning
- Oversee company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met
- Ensure effective recruiting, onboarding, professional development, performance management, and retention
- Ensure compliance with national and local business regulations, and take appropriate action when necessary
- Develop and implement operational strategies to improve efficiency, productivity, and profitability
- Oversee all operational departments, including finance, marketing, business operations, human resources, and customer service
- Establish and monitor key performance indicators (KPIs) to ensure operational goals are met
- Develop and manage the company budget, ensuring that all expenses are within budget
- Analyze financial and operational data to identify areas for improvement
- Collaborate with other leadership team members [CEO, CFO, CMO, CTO], develop and implement business strategies
- Develop and maintain relationships with key stakeholders, including customers, suppliers, partners, and the board of directors
- Ensure that all company policies and procedures are followed
- Stay up-to-date with industry trends and best practices to identify opportunities for growth and improvement
Job Requirements
- Bachelor’s degree in Business Administration, Management, or a related field
- Minimum of 8 years of progressive experience in executive leadership roles, with at least 5 years of experience as a COO or in a similar C-level capacity
- Proven experience in overseeing and managing diverse functional areas, such as operations, finance, human resources, and/or supply chain management
- Track record of successfully developing and implementing strategic plans and initiatives that have resulted in increased profitability and business growth
- Strong leadership skills with a proven track record of successfully managing cross-functional teams and driving organizational growth
- Excellent business acumen and problem-solving skills, with the ability to analyze complex situations and make sound decisions
- Exceptional interpersonal and communication skills, with the ability to effectively collaborate and build relationships with stakeholders at all levels
- Proficient in financial management and budgeting, with the ability to develop and implement strategies for optimizing operational efficiency
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