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Job Description
- IKey Requirements for the main responsibilities:
- Providing the required information and responding to inquiries about the provided services
- Registering requests and suggestions
- Keep records of clients interactions
- Ensure that the client’s records are kept up to date
- Write a daily report to show what has been achieved
- Analyzing clients’ problems and dealing with and resolving complaints
II.Competencies:
- Integrity
- Attention to Detail
- Reliability
- Self-Control
- Work under pressure
- Effective communication
- Multitasking
Job Requirements
- III.Qualifications:
- Bachelor's degree in business administration - English Section or equivalent
- Training courses in developing inter-personal & intra-personal competencies is a must
- Fluent in speaking & writing In Arabic and English languages
- IV.Experience:
- At least 2 years of experience including 1 year in the same position / field
- Basic knowledge of outsourcing, Human Resources functions and benefits (including medical insurance)
