Job Details
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Job Description
Main Tasks & Responsibilities
Database Research:
- Undertake tele-research and internet research to ensure targets on quantity and quality are achieved.
- Gather and build potential clients database via tele-research and input them on the system ensuring the pre-determined quality and quantity of data are met.
- Ensure all requests for data are carried out in a timely and accurate manner using the internal systems efficiently and effectively.
- Work closely with the business development and marketing departments to ensure that new data requirements for use in future event are planned in advance.
- Conduct regular gap analysis and database audits to ensure that relevant information is being captured.
- Continually monitor the data to ensure it is current, clean and complete by conducting cleaning projects on a regular basis.
- Ensure that Informa Egypt conforms to Informa Group practice and procedures in terms of data protection and business ethics.
- Produce and maintain database reports as and when required by Informa Egypt colleagues.
- Perform any other duties commensurate with the grade and level of responsibility.
Business Development:
- Undertake desk research to find contact details of relevant clients, associations and chambers of commerce locally and throughout the region.
- Work with the Business Development Manager to research and establish relation with various trade associations and chambers of commerce in different African countries.
- Assist in the recruitment of hosted buyers, maintain an updated log of all applications and share relevant information with stakeholders.
- Assist in all the administrative work related to the recruitment and arrangement of hosted buyers.
- Undertake any other tasks as requested by the Business Development Manager
Job Requirements
Personal Attributes
General:
- Demonstrate good team work with co-workers/peers.
- Ability to learn and to abide with the organisation standards and ethics.
- Willingness to work longer than normal office hours.
- Practice good time management.
- Be trustworthy, professional and reliable.
- Practice confidentiality at all times.
- Be flexible when on occasions asked to perform tasks outside of the overall remit.
- Willingness to travel.
Essential:
- Excellent written and verbal communication skills in English.
- Computer literate and proficient in the use of Microsoft Word and Excel.
- Proactive and comfortable to initiate phone calls to collect data.
- Attention to detail.
- Persuasive and persistent.
- Professional and tactful attitude in dealing with colleagues, clients and stakeholders.
- Be able to work alone and under pressure.
- Strong passion for research.
- Ability to effectively communicate information and ideas in written and verbal format.
- Remains calm and approachable under pressure.
Desirable:
- Understanding of the exhibitions industry.
- Database training qualification
- Effective negotiation and persuasion skills
Education:
- Educated to degree level or equivalent in a relevant subject.
Experience:
- Previous experience in a market research, tele-research, customer service or business development role.
- Previous experience in critical deadlines and targets environment.
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