Customer Service Specialist
51 Talk -
Cairo, Egypt
Job Details
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Job Description
About Us:
51Talk is a leading online English education platform dedicated to connecting teachers with students across the world through engaging, one-on-one classes. Join us and be part of a dynamic team that’s passionate about making quality education accessible, while enjoying flexible work, growth opportunities, and the chance to make a real impact in students’ lives.
Job Responsibilities:
- Making outbound calls to parents, guiding them through course progress, resources, and tools.
- Providing tailored solutions to address educational needs and concerns.
- Partnering with parents to boost student engagement and performance.
- Documenting interactions via the CRM system.
- Meeting daily outreach and engagement goals.
Job Requirements
Job Requirements:
- Bachelor's degree and above in any field.
- English language proficiency is a MUST.
- Experience in customer service using English language is preferred. Fresh graduates are welcomed too.
What We Offer:
- Competitive base salary with attractive incentives and commissions.
- Extensive training and support with professional development opportunities.
- Fun and engaging company social events.
