Receptionist

Receptionist 

Job Purpose:

• Welcoming Medical City clients, helping them to find their way, and giving adequate information in a timely manner.
• Smooth operation of doctors’ clinics to achieve patient satisfaction.
• Reception Duties:
• Receives guests and helps them find their way to the meeting rooms or company offices.
• Answers phone calls and transfers to all staff in the office.
• Orders the purchase of stationery, printed materials, or business cards.
• Performs any other work related duties as assigned from her/ his direct manager.

Secretarial Duties:

• Answering telephone calls and responding to queries from patients regarding available appointments.
• Booking for patients on the same day and the following days according to available time slots (via phone calls, website, or walk-in patients).
• Confirming reservations on the same day.
• Informing patients about cancellations or delays if any.
• Receiving patients in the clinic and welcoming them and arranging their entrance to examination rooms according to their appointments.
• Entering patients’ personal data on the system or excel sheets and creating medical record numbers for new patients.
• Receiving cash, and managing cash records on the system or excel sheets.

العمل فى مجمع طبي يقع في مدينة الشيخ زايد على مساحة ١٥ ألف متر مربع، بمساحة سطحية إجمالية تبلغ ٤٣ ألف متر مربع.
 
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